Privacy Policy

Vivirse provides services that help students and applicants organize international study and mobility projects. This Privacy Policy explains how Vivirse collects, uses, shares, and protects personal information through the Vivirse student portal and related public forms.

For privacy questions, contact us at hola@vivirse.com.

We may collect identification and contact details, destination and course preferences, project status information, documents you upload, payment status information, support messages, authentication data, technical logs, device data, and consent records submitted through our forms or generated while you use the portal.

We use personal information to create and manage your Vivirse project, coordinate course, visa, accommodation, insurance, arrival, payment, and document workflows, communicate with you, provide support, comply with legal obligations, prevent misuse, improve the portal, and maintain audit records for operational accountability.

Depending on your location and the context, we process personal information because it is necessary to provide the requested services, because you have given consent, because we must comply with legal obligations, or because we have a legitimate interest in operating, securing, and improving the platform.

We may share information with schools, accommodation providers, insurers, payment providers, identity and authentication providers, cloud hosting and storage providers, email and notification providers, professional advisers, and public authorities when needed for your project, legal compliance, security, or support. We do not sell your personal information.

Your project may involve providers and authorities in different countries. When information is transferred internationally, we take reasonable steps to use appropriate safeguards and only share what is needed for the relevant process.

We keep personal information for as long as needed to provide services, maintain records, comply with legal obligations, resolve disputes, and protect the platform. Sensitive operational documents are retained according to the applicable process and legal requirements, then deleted or restricted when no longer needed.

We use administrative, technical, and organizational safeguards designed to protect information in the portal. No online service is completely risk-free, so you should also protect your email account and avoid sharing portal access links with other people.

Depending on the laws that apply to you, you may have rights to access, correct, delete, restrict, object to, or receive a copy of your personal information. You may also withdraw consent where processing is based on consent. To exercise these rights, contact us at hola@vivirse.com.

The portal may use cookies or similar technologies for authentication, security, session management, preferences, analytics, and service reliability. You can control some cookies through your browser settings, but disabling required cookies may prevent the portal from working correctly.

Some projects may involve minors with a parent, guardian, or tutor. When a minor is involved, Vivirse may require information from the responsible adult and may apply additional verification and access controls.

We may update this Privacy Policy as the platform or our services evolve. The latest version will be posted on this page with an updated date.